Frequently Asked Questions About Fireplaces
How do I choose the right fireplace for my space?
Consider your room size, installation type, desired visual effect and heating requirements when choosing your fireplace.
What size fireplace should I choose?
The ideal size depends on the proportions of your wall and room. Larger spaces can accommodate wider statement fireplaces, while compact rooms generally benefit from more restrained dimensions.
Do electric fireplaces require a chimney?
Most electric fireplaces do not require a chimney or flue, making them suitable for a wide range of interiors. Always check the specifications of the individual model.
Can the flame effect be used without heat?
This depends on the model. Many electric fireplaces allow the flame effect to operate independently from the heating function. Check the individual product specifications for confirmation.
Does my fireplace require professional installation?
Installation requirements vary by model and installation type. For recessed, hardwired or more complex installations, professional installation may be appropriate.
How long does delivery take?
Estimated delivery times are displayed in our shipping information and may vary depending on the product and destination.
Can I return my order?
Please refer to our current returns policy for eligibility, conditions and return instructions.